Platform

A secure control plane between your robots and our operators.

Ghost Hands is network, training pipeline, and dispatch system in one — so your fleet never has to sit idle on an edge case.

Network architecture

Edge relay

Regional relay nodes keep the control loop local and fast.

Encrypted tunnel

Every session runs end-to-end encrypted, point to point.

Redundant failover

A standby operator shadows every session, ready to take over instantly.

Audit layer

Full session recording and action logs for every handoff.

ROBOT
RELAY
OPERATOR

Operator training

Every operator completes a scenario-specific certification before touching your fleet — built from your SOPs, your edge cases, your failure modes. No generalists. No guesswork.

PHASE 1
SOP certification
PHASE 2
Hardware simulator
PHASE 3
Shadowed live session
PHASE 4
Solo clearance

Security & compliance

✓
SOC 2 Type II

Independently audited controls across the platform.

✓
Background-checked operators

Every operator clears identity and background verification.

✓
End-to-end encryption

All video and control data encrypted in transit.

✓
Session audit logs

Full replay available for every handoff, forever.

✓
Role-based access

Fine-grained permissions per fleet, site, and operator pool.

✓
Data residency controls

Choose where session data is stored and processed.

Pay-per-session pricing

No seat licenses. No idle-robot tax. You pay for operator time when autonomy hands off — billed by the minute, audited in your dashboard. Volume fleets get dedicated, pre-trained operator pools on retainer.